Service

Service Assistance 24/7 -0800 030 2122

When you purchase equipment from us you get something else as well. The peace of mind that if you need us we are here - 24 hours a day, 7 days a week.

We were pioneers of this genuine promise and we are still the leading & most trusted provider.

We have a policy of continued investment in regionally based engineers to ensure that we are where we need to be.

Spare Parts Service

With a parts stockholding in excess of £2 million most orders placed by 3pm can be delivered the next day. In addition to Spare Parts for equipment purchased from us we can supply parts for other suppliers.  Our range of Granulator blades covers a wide variety of manufacturers.

To order, or for general parts information call Jayne on 01827 265 800 or email her at jayne.sands@summitsystems.co.uk

 

Preventative Maintenance Contracts

An increasing number of our customers are turning to us to provide Preventative Maintenance Contracts for their equipment. Service visits can be arranged for mutually agreeable dates and in most cases production need not be interrupted.

  • Your equipment will be kept in optimum condition; ensuring lost production is kept to a minimum.
  • The accuracy and performance of your equipment is assured so material and product wastage are drastically reduced.
  • Our Service is accompanied by detailed reports which will help you comply with ISO9001 & TS16949 quality standards. You need never worry about the integrity of your service records.
  • With a range of options, there is sure to be one to suit you.

If you would like more information about how we could help you contact: jackie.vdberg@summitsystems.co.uk

Customers View

"We look after our equipment well and have contracted twice yearly service visits from Summit engineers which has proven without a doubt to be a mony-well-spent insurance policy"

John Russell, Operations Director 

"It is reassuring to be dealing with a company who will go out of their way to ensure that we are getting the most from our investment"

Mark Rawet, Tubing Business Manager, Watson Marlow Bredel Pumps