Summit Systems Plans for Growth and Sustainability in 2025

Many of our customer and supplier relationships span many years, decades even, and their voices are genuinely valued and listened to across the business. These collaborative partnerships we build ensures that we work together as one entity, striving to help our customers to make and save money.

Ultimately, my vision is to continue fostering these strong, long-term relationships, ensuring our customers and suppliers feel supported and empowered to achieve their goals.

How do you plan to drive the company into the next phase of growth?

We are proud to currently work with over 1,500 companies within the UK plastics industry, supporting their production with the latest technologies and innovations. Our plan for the next phase of growth is to broaden and deepen our penetration into UK and Ireland.

Summit Systems will continue to provide comprehensive aftercare services, supported by a dedicated after-sales team of knowledgeable engineers who offer ongoing service and support to our customers, building on Mikes first to market 24/7 service support.

We cherish our long-standing relationships with multiple world-class suppliers in both plastics and cooling. We have bolstered our sales and service teams to allow us to deliver our long-term strategy.

Have you seen any trends in terms of customer demands and requirements during your time at Summit?

We’re committed to support each of the market sectors we work in, whether it’s automotive, technical, medical, packaging or construction, and the different challenges they face.

A really good example is energy efficiency, we find that this is a key focus for our customers. One of our customers reported an annual energy saving of 357,667kWh with their new adiabatic cooling system, which represented an impressive 90% reduction in energy consumption when compared to their original system.

Additionally, the Maguire Vacuum Dryers can help reduce energy usage by up to 70%, with one of our customers reporting a 6-hour reduction in their start up times, allowing them an additional 6-hour production time whilst also cutting energy usage during that period.

Another example of significant savings comes from the Microgel Temperature Controllers by Frigel. In a recent trial on a customer’s injection moulding machine, the controllers reduced the cycle time to under 9 seconds. This efficiency boost increased production so dramatically that the customer ran out of packaging materials, having never achieved such levels of productivity before. They have since ordered three more units.

Our focus remains on optimising productivity and reducing energy consumption, helping our customers make and save money, whilst driving sustainability.

What are the company’s top three priorities for 2025?

In 2025, we are exploring acquisitions to expand our range of products and services to further support our customers.

We have made significant investments in our IT systems to enhance efficiency across all departments. These improvements enable us to work more effectively with our customers, ensuring quicker turnaround times for quotes, and prompt technical and service responses.

We understand that every minute of downtime impacts operations, so we have focussed on strengthening our After-Sales Customer Support. We have recently appointed an Engineering Director, to strengthen our technical and engineering departments. To support him, we have introduced a Customer Care Manager, to maintain the high-quality service and support as we grow.

If there’s one thing you’d wish to achieve as Managing Director at Summit, what would it be?

Mike established the business 35 years ago and built a solid foundation that I intend to build on with the support of the team that I am really fortunate to have around me and maintain that number one position in the marketplace.