Summit Systems were the first in the industry to offer 24/7, 365 days of the year Emergency Assistance service. Highly qualified engineers operate throughout the UK to ensure an efficient and effective emergency repair service.
We know that many of our customers in plastics manufacturing, process cooling, and materials handling rely on continuous operation. A breakdown at any hour can bring production to a halt. That’s why we’re committed to being there when it matters most, providing immediate support to minimise downtime and get you back up and running as quickly as possible.
Our emergency assistance is available to all customers who have equipment installed by any division of Summit Systems Group. Whether you require urgent repairs to a material loading system, a cooling fault, or an automated handling unit, we’re only a phone call away – 24 hours a day, 7 days a week. We’ve continued to invest in a UK-wide network of regionally based engineers to ensure we’re never far from where you need us.
We have a strong team of dedicated engineers who are on-call to assist 24/7. If emergency assistance is required, call 0800 030 2122 to speak with our Service Department who will directly assist you by assigning one of our engineers to your case. We aim to respond to your query within 4 hours of your initial call. Our engineers are stationed in multiple locations throughout the UK for occasions where phone/virtual assistance is not sufficient to resolve the problem.
No matter the size or complexity of your operation, Summit Systems Group treats every emergency with the same urgency and care. We serve businesses of all sizes and across all industries, with qualified engineers based throughout the UK and Ireland. Our team is equipped to support all systems installed by Summit—whether they relate to plastics automation, process cooling, or material handling.
Please fill out this quick and easy form with your requirements and a member of our team will be in touch.
